Terms and Conditions
Please read these terms carefully before ordering.
1. Company Information
GinoTimepieces — premium wall clocks, shipped from Rome, Italy. Contact: info@ginotimepieces.com or via our Contact page.
2. Acceptance of Terms
By accessing and using the GinoTimepieces website (ginotimepieces.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
3. Products and Pricing
All products are sold as described on our website. Prices are listed in USD and include applicable taxes where required. We reserve the right to modify prices at any time. Promotional discounts are valid for the period stated and cannot be combined unless otherwise specified.
4. Orders and Payment
By placing an order, you confirm that all information provided is accurate and complete. All transactions are processed through secure, PCI-compliant payment gateways. We reserve the right to refuse or cancel any order at our discretion, in which case a full refund will be issued.
5. Warranty
All products come with a comprehensive 2-year warranty from the date of delivery, covering manufacturing defects and faulty materials. If your product develops a fault within the warranty period, we will repair or replace it free of charge.
6. Right of Withdrawal
In accordance with EU Consumer Rights Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days of receiving the product, without giving any reason. We extend this period to 30 days as part of our customer satisfaction guarantee.
7. Order Cancellation
You may cancel your order free of charge at any time before it has been shipped.
8. Limitation of Liability
GinoTimepieces shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Intellectual Property
All content on this website, including text and design, is the property of GinoTimepieces and may not be reproduced without permission.